Privacy Policy

Introduction

Smor-Ting LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Information We Collect

We collect information you provide directly to us, such as when you create an account, book a service, or contact us for support:

• Personal Information: Name, email address, phone number, and location
• Account Information: Username, password, and profile information
• Service Information: Service requests, booking details, and payment information
• Communication Data: Messages between you and service providers

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Connect you with verified service providers
• Ensure the security and integrity of our Service

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With service providers who assist us in operating our Service
• When required by law or to protect our rights
• With your explicit consent
• In connection with a business transfer or acquisition

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• End-to-end encryption for sensitive data
• Secure payment processing
• Regular security audits and updates
• Access controls and authentication

Offline-First Architecture

Our Service is designed to work offline-first, meaning your data is stored locally on your device and synced when connectivity is available. This approach:

• Reduces data transmission and improves performance
• Ensures service availability even with poor connectivity
• Gives you control over when your data is synchronized

Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of certain communications
• Request a copy of your data
• Withdraw consent for data processing

Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.